What we do
CRM-ONLINE is a performance management and technology consultancy that helps you leverage optimum productivity from your people, processes and technology.
We help to integrate your Marketing, Sales, Support and Finance processes to encourage effective team work, smarter working and retention of profitable clients.
Our areas of expertise
All of CRM-Online's products and services are related to CRM, enabling us to focus in this area and develop outstanding expertise and understanding, which we hope means delivery of solutions that work for you.
We have had the opportunity to focus on the following industries (click the links to read more):
We take a friendly yet professional approach. The company has a healthy mix of business and technical consultants, helping us to deliver solutions that will use the most effective technologies that will work in harmony with your people and processes.
We work closely with our clients and pride ourselves in:
• Applying the highest standards of excellence in the quality of our products, services and processes
• Developing positive and satisfied clients every time
• Having the flexibility to listen and respond to our clients needs
• Having a friendly and positive attitude towards our clients and our internal processes
• Understanding that happy and satisfied clients affect our bottom line
• Embracing change – is there a better way?
Our reputation
We have many happy clients and are driven by our reputation to be the best at what we do. We would be happy to connect you with satisfied clients so you can asses CRM Online as a supplier and how CRM could help transform your business
"I found the CRM a very good implementation - it does exactly what it says on the tin. It also helped that the CRM-Online people took the time to understand our business and empathised with what we wanted. They did a really good job." Financial Services Customer